People and the Change Journey (series)

Strategy + Operations + People = Execution (Getting Things Done!)

Strategy, Operations and People are the "building blocks and heart of good execution," according to Ram Charan and Larry Bossidy's Execution: The Discipline of Getting Things Done.

On how the three interact, they write:

The people process is more important than either the strategy or operations processes. After all, it's the people of an organization who make judgements about how markets are changing, create strategies based on those judgements and translate the strategies into operational realities. To put it simply and starkly: If you don't get the people process right, you will never fulfill the potential of your business. [p 141]

People and the Change Journey

In a series of posts over the next two weeks I'll share some insights into how you can help people through the Change Journey - by assessing their awareness and readiness to tackle change, their competence to learn new behaviours, and how your interactions with them can set them up for success or cause them to stall out and disengage from the change process. Watch this space!

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